Thank you for your purchase.

All sales of tickets help support this award winning charity with preserving the unique mines and tunnels for future generations. 

Terms & Conditions - 45 Minute Underground Experience Tickets

Gift Aid your 45 minute Underground Experience trip and you can repeat the visit during normal operating times as often as you like for 12 months from the date of purchase. (subject to boats operating).

You must show a valid ticket to take a trip on the boat.

Tickets are non transferrable - you may be asked for additional proof of identity. 

Tickets cannot be used for special events or trips other than the 45 minute Underground Experience. 

Children are recognised as being between the ages of 3-16yrs.

If DCTT cannot operate your trip we will offer you an alternative time or a refund.

Please leave plenty of time to get to us, our boats must leave on time. 

Terms & Conditions - Christmas/Halloween Special Event Tickets

All tickets are pre-book only.

You must show a valid tickets to take a trip on the boat.

Tickets are non transferable - you may be asked for additional proof of identity. 

Please book your date and time slot carefully as we cannot guarantee this can be changed once booked. If we are asked to change there will be an additional charge of £1 per ticket for administration purposes.

If you cannot make your date and time slot DCTT will not refund or change your time slot.

If DCTT cancels your booking or cannot operate the trip we will endeavour to contact you and let you know and we will automatically refund your trip cost. We are not liable for any other costs you incur.

Christmas presents will not be swapped or alternatives offered.

Children are recognised as being between the ages of 1-16yrs.

Please leave plenty of time to get to us, our boats must leave on time. 

Terms & Conditions - Dining Boat/Gin Cruise

All tickets are pre-book only.

You must show a valid tickets to take a trip on the boat.

Tickets are non transferrable - you may be asked for additional proof of identity. 

Please book your date and time slot carefully as we cannot guarantee this can be changed once booked. If we are asked to change there will be an additional charge of £1 per ticket for administration purposes.

If you cannot make your date and time slot DCTT will not refund or change your time slot.

A minimum of ten diners are required for this trip. If we do not reach this number DCTT will offer alternative dates.

If DCTT cancels your booking or cannot operate the trip we will endeavour to contact you and let you know and we will automatically refund your trip cost. We are not liable for any other costs you incur.

We reserve the right to adapt/change the menu for a suitable alternative.

This is a pleasure trip  any offensive, drunk or lewd behaviour will result in you being asked to leave the boat immediately. 

Only food and drink purchased on the boat may be consumed. 

Please leave plenty of time to get to us, our boats must leave on time. 

Terms & Conditions - Open Water Trips

All tickets are pre-book only.

You must show a valid tickets to take a trip on the boat.

Tickets are non transferable - you may be asked for additional proof of identity. 

Please book your date and time slot carefully as we cannot guarantee this can be changed once booked. If we can accommodate ONE change there will be an additional charge of £1 per ticket for administration purposes.

If you cannot make your date and time slot DCTT will not offer a refund.

If DCTT cancels your booking or cannot operate the trip we will endeavour to contact you and let you know and we will automatically refund your trip cost. We are not liable for any other costs you incur.

We reserve the right to amend the boat route to accommodate CRT Closures or problems along the proposed journey.

Please leave plenty of time to get to us, our boats must leave on time. 

Terms & Conditions - Little Skippers/Pirates & Mermaids/Explorasaurus/Harry Potter/Tunnel Teds

All tickets are pre-book only.

Please book your date and time slot carefully as we cannot guarantee this can be changed once booked. 

If you cannot make your date and time slot DCTT will not offer a refund.

If DCTT cancels your booking or cannot operate the event we will endeavour to contact you and let you know and we will automatically refund your trip cost. We are not liable for any other costs you incur.

We reserve the right to amend the activities if required.

Please leave plenty of time to get to us, our activities/boats must leave on time. 

Only those with a valid ticket may take part in the activities.

Terms & Conditions - Concerts

All tickets are pre-book only.

Please book your date and time slot carefully as we cannot guarantee this can be changed once booked. 

If you cannot make your date and time slot DCTT will not offer a refund.

If DCTT cancels your booking or cannot operate the event we will endeavour to contact you and let you know and we will automatically refund your trip cost. We are not liable for any other costs you incur.

We reserve the right to amend the program if required.

Please leave plenty of time to get to us, our boats must leave on time. 

Terms & Conditions - Corporate Event/Booking

A 10% deposit is required to secure your booking.

The final balance must be paid 5 working days in advance of your booking. 

Final numbers and dietary requirements must be agreed 5 working days in advance of your booking.

Clients must ensure event notes are accurate and up to date.

If you cancel or cannot fulfil your booking for the agreed date and time DCTT will not offer a refund.

If DCTT cancels your booking we will automatically refund your deposit and final payment. We are not liable for any other costs you incur.

We reserve the right to amend the facilities if required.

Please ask your guests to leave plenty of time to get to us and ensure they are aware of where we are located and access points. 

Only refreshments purchased through DCTT can be consumed on the premises.